InSTEP and Lean Project Approach

Riley’s project approach is about creating shared understanding. Not just an understanding of the construction industry, or of building materials, or of budgets and schedules. Our approach is about understanding you and your values – and keeping those values at the forefront of every decision.

It’s about getting to know your unique needs and focusing our efforts solely on what it takes to fulfill those needs.

It’s about getting InSTEP™.

What is InSTEP?

Riley’s proprietary “InSTEP” (Integrated System of Team Engagement Planning) method of project delivery combines Lean production principles with cutting-edge construction technology and Riley’s extensive industry knowledge to deliver a collaborative project experience that is efficient, effective and intensely focused on what you value the most.

InSTEP and Lean Production Management

Riley puts InSTEP into action before to any construction work begins and continually monitors processes, delivers value and reduces waste through every phase of your project. The result is a transparent and predictable construction process that delivers high quality, on time and within budget.

A construction project is, in the simplest terms, a series of commitments that ultimately produce the “finished product,” which is your building. InSTEP uses a standardized set of proven best practices from Lean production management to ensure each commitment is executed reliably, while continuously measuring how well we are delivering customer value.

InSTEP and Collaboration

Team Engagement is, literally, InSTEP’s middle name. Throughout your project, Riley will engage all team members – from Riley employees to the owner, architect and trade partners – to examine past, current and future processes and provide input on how to improve. This transparency empowers all stakeholders to challenge the status quo and continuously raises standards on our projects.

Any contractor can claim to use “Lean thinking” on their jobs. With InSTEP, Riley has created a uniquely collaborative project approach that injects the drive for continuous improvement directly into our culture. To learn more about InSTEP and how Riley makes your job easier, please contact us.